Adding New Users
If you're a designated admin on an account, you can add users without needing to reach out to Lit Alerts support. Follow these simple steps:
Visit the "Account Admin" tab on the left navigation (if you don't see it you're not an admin)
Select the "Users" tab
Click "Add User" button
Enter the required information (user must have the same email domain as the main admin)
Click "Submit"
The new user will then receive an automated email with instructions on how to gain access to the tool.
Removing Users
If you're a designated admin on an account, you can remove users without needing to reach out to Lit Alerts support. Follow these simple steps:
Visit the "Account Admin" tab on the left navigation (if you don't see it you're not an admin)
Select the "Users" tab
Find the user you wish to remove and click the trash can icon next to their name
You'll be asked to confirm that you'd like to remove the user. Click REMOVE.
The user will be deleted from your account and automatically set to inactive.
Adding and Removing State Access
If you're a designated admin on an account, you can add and remove user access to specific state markets without needing to reach out to Lit Alerts support. Follow these simple steps:
Visit the "Account Admin" tab on the left navigation (if you don't see it you're not an admin)
Select the "Users" tab
Find the user you'd like to add or remove state access for
Click anywhere on the row of that user
Click the ASSIGNED STATES tab
Add or remove states by clicking the associated check marks.
Click "Submit"
The user's state access will be updated.
Need more help?
Reach out to Lit Alerts Support at support@litalerts.com if:
You need to be added as an account admin
You're not an admin and need to add a user